Showing posts with label The workflow could not update the item. Show all posts
Showing posts with label The workflow could not update the item. Show all posts

Wednesday, May 21, 2014

Access Denied when we start SharePoint 2010 approval workflow


Error:
Access Denied when we start SharePoint 2010 approval workflow

Troubleshooting:
  • From the workflow reports I found an error  -" The workflow could not update the item, possibly because one or more columns for the item require a different type of information."
  • Created a test list without content 
  • Got the same error on all ootb approval workflow
  • Disabled content approval on the list, still got the same issue
  • During troubleshooting found – "Update the approval status after the workflow is completed (use this workflow to control content approval)" enabled on the workflow
  • First disabled it on test workflow as we already have content approval enabled for the list
  • Checked workflow behavior
  • It worked successfully, so chnaged and applied the same settings to prod workflow
  • Once all testing done successfully on test list, implemented the same settings to actual list 

Solution and Cause:
  • "Update the approval status after the workflow is completed (use this workflow to control content approval)" enabled on the workflow
  • Workflows started working by removing check box option from this option